Help

Ask us anything

Short answers, with more detail whenever you ask for it - and a person whenever you need one.

We keep this chat for 12 months, then delete it. Staff may read it to help with your request, and a copy is emailed to our team and kept with our customer emails. Privacy policy

Contact the right team

Choose the address that best fits your enquiry. Our customer care team can help if you are unsure.

Customer care: care@aryamond.com
General enquiries, feedback, complaints, product questions, privacy requests and customer assistance. Start here if you are unsure who to contact.
Website and technical support: support@aryamond.com
Account and sign-in issues, website problems, payment errors at checkout and other technical help.
Orders and delivery: order@aryamond.com
Order confirmations, order status, dispatch, delivery updates, cancellations, returns, warranty claims and other post-order help. Include your order number.
Sales and business enquiries: sales@aryamond.com
Help choosing or buying a product, bulk and corporate orders, B2B enquiries, reseller opportunities and business development.
Accounts and finance: accounts@aryamond.com
Invoices, payments, refund transactions, vendor communication, tax documents and other financial matters. Include the relevant order or invoice number.

Automated emails

Automated order, payment, account and shipping notifications may come from noreply@aryamond.com. For help, write to care@aryamond.com, or support@aryamond.com for a technical issue. Please do not send enquiries to the noreply address.

Please never send a PIN, OTP, password, full card details or a full gift-card code.